Security & Responsible Disclosure

At manchestertoys, we take the security of our website and customer information very seriously.

We encourage responsible disclosure and welcome security researchers to report potential vulnerabilities in a professional and ethical manner.

If you believe you have identified a security issue on manchestetoy.com, please report it following the guidelines below.


Responsible Disclosure Guidelines

When reporting a security issue, please:

  • Allow reasonable time for investigation and resolution before public disclosure
  • Do not access, modify, or share private user data without authorization
  • Avoid actions that may harm users, systems, or services
  • Do not exploit vulnerabilities for personal gain
  • Comply with all applicable laws and regulations

How to Report a Security Issue

Please include the following details in your report:

  • A clear description of the issue
  • Steps to reproduce the vulnerability
  • Relevant technical details or supporting evidence

Send your report to:

Email: help@manchestetoy.com

Please do not contact individual team members directly regarding security issues.


Our Commitment

We take all reports seriously and are committed to maintaining a secure environment.

  • All valid reports are reviewed
  • Issues are prioritized based on risk level
  • We aim to respond within a reasonable timeframe

Updates

We may update this policy from time to time as our services evolve.


Contact Us

If you have any questions, please contact us:

manchestertoys
45 Derby St, Cheetham Hill, Manchester M8 8HW, United Kingdom

Website: manchestetoy.com
Email: help@manchestetoy.com
Phone: +44 73 0872 8361